Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


Absolutely not, imperfect fruit does not mean that they are rotten. Instead, they have an appearance that did not reach the cosmetic level of the public, such as apples that have weird shape or bananas with scratches or spots on it. Even though they look less appealing, they are completely edible and have been vetted by our production team before turning them into gelatos. 


We are currently available for shipping within the Klang Valley area. 

All orders should be made 1 day (24 hours) prior to the chosen delivery date.

Recipients will receive a notification when the order is out for delivery via email.

Yes, self-collection is allowed! You can select the "pick-up" option during checkout.


For pickup option, please contact +6012-458 1129 to schedule your pick up.


You can reach out to us via 


Unfortunately, no changes are allowed after you have placed your order.