HIRING
Come Scoopwith Us!
We're on the lookout for passionate and enthusiastic individuals who are dedicated to sustainability and shares the same burning passion for dessert and hospitality.
At TUG, We Scoop Sustainably!
TUG, short for The Unusual Greens.
Established with the aim of combating food waste, we use unusual, quirky-looking fruits to make the perfect scoop of gelato.
Meet Our Team
If you're someone who thrives on making meaningful connections and enjoys spreading positivity, we want to hear from you!
Positions Available
Learn More About Each Role
Outlet Manager (Full Time)
Lead a Thriving Outlet: Oversee all aspects of the outlet, including staff management. Develop and implement SOPs to ensure smooth operations. Train and mentor your team to achieve high standards. Analyze sales data to make data-driven decisions and develop sales strategies for increased revenue. Manage inventory and procurement to optimize stock levels and costs.
Qualifications and Skills
- Proven experience in a similar role, preferably in the hospitality or retail industry. Excellent leadership, communication, and interpersonal skills.
- Strong customer service orientation with a passion for delivering exceptional guest experiences.
- Ability to effectively manage time, prioritize tasks, and handle multiple responsibilities in a fast-paced environment.
- Proficiency in basic computer applications and point-of-sale (POS) systems.
Barista (Full Time)
Coffee Enthusiast? Join Our Passionate Barista Team!
Do you:
- Live and breathe coffee? We're looking for someone who gets excited about brewing delicious coffee and creating latte art masterpieces.
- Bring a smile that brightens every customer's day? Exceptional customer service is key at TUG!
- Thrive in a fast-paced environment? You'll be crafting coffee creations and connecting with customers all day long.
At TUG, you'll
- Learn from the best: We train all our baristas, instilling an open mind, creativity, and warm hospitality.
- Become a coffee master: Hone your skills and perfect the art of brewing exceptional coffee.
- Join a fun and welcoming team: We value our baristas and foster an encouraging and positive work environment.
Ready to take your coffee passion to the next level? Apply today!
Front Of House (Full/Part Time)
Become a Gelato Rockstar at Our Thriving Cafe!
Are you
- A gelato enthusiast with a knack for scooping perfection? We need someone who takes pride in crafting beautiful and satisfying gelato creations.
- A master of plating desserts? You'll transform gelato into works of art!
- A team player who thrives in a fast-paced environment? You'll collaborate with baristas and provide exceptional customer service.
- Someone with a warm, welcoming personality? Our customers rave about our friendly service!
- A reliable team member ready to tackle daily tasks? Opening and closing procedures are a breeze with you on board!
Plus, you'll enjoy
Free concert experiences at pop-up events, exhibitions, and community gatherings! Be a part of the fun while showcasing our cafe.
The opportunity to work with a passionate and supportive team.
Ready to join our vibrant cafe and share your gelato passion? Apply today!
Gelato Chef (Full Time)
Unleash Your Creativity in Food: We are currently seeking a skilled chef to bring our talented kitchen team to the next level. The ideal candidate will have a minimum of 12 months of experience in a professional kitchen, ranging from commis to CDP level.
At our kitchen, we foster an open, fun, and experimental culture. Chefs are given early responsibilities and are expected to grow rapidly. We take pride in providing an excellent work environment where consistency, reliability, and creativity are valued equally.
In return for your skills and dedication, we offer a competitive salary based on experience and ability, along with yearly bonuses, hospitalization insurance, and a well-equipped kitchen. This is an opportunity for personal and professional growth, where big dreams can become a reality.
Here's what you'll bring
- Minimum 1 year of professional kitchen experience (commis to CDP level)
- Proactive and self-organized with a strong work ethic
- Ability to prioritize and complete tasks efficiently
- Focus on minimizing waste and promoting sustainability practices
- Adaptability to manage varying shifts during peak and off-peak periods
Here's what we offer
- Competitive salary and bonuses based on experience and performance
- Hospitalization insurance and a well-equipped kitchen
- A chance to hone your skills and grow your career in a dynamic environment
Kitchen Team (Part Time)
Be Part of the Gelato Magic: Cold Kitchen Crew at TUG!
Do you have a passion for creating culinary magic behind the scenes?
In this role, you'll
- Play a key role in crafting our delicious gelato: Learn from experienced chefs and ensure all creations are made according to standard recipes.
- Become a kitchen whiz: Assist senior kitchen members with daily operations, keeping things running smoothly.
- Master the art of inventory: Handle deliveries, stock rotation, and maintain high hygiene standards to ensure a clean and efficient kitchen.
- Be a sustainability champion: We value minimizing waste and appreciate your focus on using ingredients responsibly.
We offer
- Competitive salary that matches your skills and experiences.
- Positive and supportive work environment: Learn from experienced chefs and be part of a fun and collaborative team.
- Flexible work schedule: We offer shifts that adapt to your needs and high/low work periods.
Do you have prior kitchen experience, a proactive attitude, and a love for delicious gelato? Apply today!
Summer Internship
We are hiring interns for the following roles:
Communications, Branding, and Marketing:
Support with campaign execution, social media posts development, and content curation and content editing. Assist with event planning and logistics.
Duration: 3 months
Requirements:
- Penultimate year students with a passion for sustainability, food innovation, or entrepreneurship.
- Enthusiastic about reducing food waste and eager to contribute to a sustainable food industry.
- Strong critical thinking skills and a keen business sense.
- Proven ability to organize workflows, take detailed notes, work independently, and collaborate effectively across teams.
- Exceptional written and verbal communication skills, with the ability to present initiatives clearly and concisely.
- Strong analytical skills and experience using Excel and other relevant tools.
- Comfortable with ambiguity and skilled at defining clarity in uncertain situations.
- Energetic team player ready to make a meaningful impact at TUG Gelato.
Our Core Values
All things...
Perks & Benefits of working with TUG
Benefits for Full Timers
- Competitive Salary
- Bonuses
- Health Insurance
- Paid Time Off
- 30% Staff Discount on full menu!
- EPF, SOCSO
- Priority to be selected to represent for events
- Team building workshops
- Training and Development Programmes
- Competition Opportunities
- Meal and Travel Allowances